CainePerformance Terms and Conditions

Welcome to CainePerformance. By accessing our website (www.caineperformance.co.uk) or purchasing our products or services, you agree to abide by the following Terms and Conditions. Please read them carefully.

1. General Information

1.1 CainePerformance is a UK-based company specializing in ECU tuning files, performance upgrades, and related services.

1.2 These Terms and Conditions govern your use of our website and any transactions conducted through it.

2. Products and Services

2.1 All products and services are subject to availability. We reserve the right to modify or discontinue any item or service without notice.

2.2 Custom ECU tuning files are tailored to individual requirements and are non-refundable unless defective.

2.3 All performance upgrades are intended for off-road or competition use unless explicitly stated otherwise.

3. Pricing and Payment

3.1 Prices are listed in GBP and include applicable taxes unless otherwise stated.

3.2 We accept various payment methods, including Klarna and PayPal Credit. By choosing these options, you agree to their respective terms and conditions.

3.3 Full payment must be received before any product or service is provided.

4. Shipping and Delivery

4.1 Shipping costs and delivery timelines vary depending on the destination and shipping method selected.

4.2 We aim to dispatch items within the time frame stated at the time of purchase but are not liable for delays caused by external factors.

4.3 Digital products, such as ECU tuning files, are delivered electronically to the email address provided.

5. Returns and Refunds

5.1 Returns are governed by our Returns Policy.

5.2 Refunds are issued to the original payment method and are processed within 7-10 business days of return approval.

5.3 Custom and digital products are non-refundable unless there is a verifiable defect.

6. Intellectual Property

6.1 All content on our website, including text, graphics, logos, and images, is the property of CainePerformance or its licensors.

6.2 Unauthorized reproduction, distribution, or use of our content is prohibited.

7. Disclaimer of Liability

7.1 CainePerformance is not liable for any damages resulting from the use or misuse of our products or services.

7.2 Performance upgrades may affect warranty and insurance policies. It is the customer’s responsibility to verify compliance with applicable laws and regulations.

8. Klarna and PayPal Credit

8.1 Klarna: By choosing Klarna as a payment method, you agree to Klarna’s terms and conditions, available at klarna.com.

8.2 PayPal Credit: By selecting PayPal Credit, you agree to the terms outlined by PayPal Credit, available at paypal.com/credit.

9. Privacy Policy

9.1 Your personal data is handled in accordance with our Privacy Policy.

10. Governing Law

10.1 These Terms and Conditions are governed by the laws of England and Wales.

10.2 Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Changes to Terms and Conditions

11.1 CainePerformance reserves the right to update these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website.

Contact Us

For any questions or concerns regarding these Terms and Conditions, please contact us:

• Email: Jordan@caineperformance.co.uk

• Phone: +447533945845